Hi! I'm Erica, and I'm passionate about helping businesses stay organized, support their customers, and find the right people for their teams.
I have experience in recruiting, administrative support, customer service, technical support, and e-commerce. Over the years, I've worked with remote teams, managed recruitment processes, coordinated interviews, maintained candidate records, handled calendars and administrative tasks, and provided exceptional customer support through phone, email, chat, SMS, and social media.
I'm comfortable using tools like Zoho Recruit, LinkedIn Recruiter, Google Workspace, Shopify, Zendesk, Gorgias, Salesforce, Slack, Zoom, and ChatGPT to help teams work more efficiently.
I'm someone who is dependable, organized, detail-oriented, and always willing to learn. I enjoy building positive relationships, solving problems, and making sure every task is completed with care and professionalism.
If you're looking for someone who is proactive, easy to work with, and committed to delivering quality work, I'd love the opportunity to support your team and help your business grow.
