If you’re looking for someone who shows up, delivers results, and genuinely cares about providing excellent service, then I’m the person you’re looking for. I take pride in my work, I learn fast, and I always make sure every task is handled with accuracy and professionalism.
I’m a proactive and dependable customer service professional with experience in chat support, appointment setting, and handling high-volume client accounts. I previously worked as a Better Banking Specialist at Security Bank, managing 50–60 client accounts daily in a fast-paced 24/7 environment and ensuring timely, accurate resolution of customer inquiries.
I also have background in U.S. healthcare coordination and outbound calling—handling scheduling, lead generation, and email management with consistency and strong attention to detail.
I’m proficient in CRM tools (Zoho, RingCentral), communication p-----------forms (Slack, Zoom, MS Teams), Google Workspace, Microsoft Office, Calendly, and basic email management. I pick up new tools quickly and work effectively with minimal supervision.
I am fully ready for a work-from-home setup and currently looking for a long-term remote role where I can contribute to business operations, support team goals, and continue growing professionally.