Experienced Virtual Assistant with a strong background in healthcare administration, orthodontic scheduling, e-commerce operations, and technical support. Skilled in managing patient appointments, rebooking, emergency scheduling, and patient communication via text to ensure smooth clinic operations.
Proficient in Amazon Seller Central, product research, listing optimization, and e-commerce tools such as Keepa, Jungle Scout, and SellerAmp. Knowledgeable in medical and dental billing, insurance verification, HIPAA compliance, and secure document handling.
With additional experience in IT service management, cloud application support, and customer service, I bring a well-rounded skill set that combines administrative efficiency, technical problem-solving, and client-focused communication. Committed to delivering accurate, reliable, and results-driven virtual support to help businesses improve productivity and operations.
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