I am an Operations and Project Management professional with 15+ years of experience across leadership, training, sales, client service, and business operations, including hands-on responsibility for managing projects and operational workflows in remote, multi-client environments.
My strength is turning leadership direction into organized execution.
I coordinate projects, priorities, stakeholders, deadlines, approvals, workflows, and quality requirements while helping teams identify bottlenecks and improve the way work gets done.
My experience spans:
• Operations and project management
• Cross-functional project coordination
• Program and workflow management
• Quality assurance and compliance review
• Process improvement and SOP development
• KPI and performance monitoring
• Client and stakeholder management
• Training, coaching, and team development
• Sales and CRM operations
• Remote team coordination
• AI-assisted research, documentation, analysis, QA, and workflow improvement
I currently manage and support operational projects involving multiple brands, teams, clients, systems, campaigns, and stakeholders. My responsibilities include converting leadership direction into executable workflows, coordinating revisions and approvals, tracking blockers and dependencies, reviewing deliverables for quality, improving operational processes, and maintaining visibility across competing priorities.
My earlier career built a strong people-development foundation. I spent four years in dedicated training facilitation and later moved into leadership, coaching, performance management, sales management, and team development.
I am particularly interested in organizations that need someone who can operate between strategy and execution—bringing structure to complex work, improving processes, developing people, and using emerging AI technology to increase operational effectiveness.
