Email Marketing Specialist — Full-time - 2YRS
Klaviyo-certified Email & SMS Marketing Specialist with 2+ years of hands-on experience driving revenue for US-based eCommerce brands. Managed campaigns for a 320,000+ subscriber list, maintaining 52%+ average open rates — more than double the industry benchmark. Contributed to 267% YoY revenue growth, scaling a brand from $2.4M to $7.5M in monthly revenue. Executed high-volume campaigns including a Black Friday send generating $372,647 in email revenue. Experienced in lifecycle automation, advanced segmentation, A/B testing, Emotive SMS flows, and weekly KPI reporting via Looker Studio and Google Sheets.
Help Desk | Hardware & Software Technician — Full-time - 4YRS
Provided end-to-end technical support across hardware and software issues for multiple platforms, ensuring high system reliability and minimal business disruption. Delivered both remote and onsite support with a strong focus on user satisfaction. Completed intensive support training with a US-based company and hands-on hardware training with a Netherlands-based organization — building solid cross-functional and international support experience.
<8efe80624d780eba0c6493ec45140364>Email Marketing Assistant — Part-time - 1YR
Analyzed campaign data across Klaviyo, Attentive, and Google platforms to build monthly performance dashboards, identify segmentation and optimization opportunities to improve open rates, CTR, and conversions, and support full-cycle email operations with accurate, on-time campaign delivery.