I help e-commerce businesses stay organized, respond to customers, manage products, and keep daily operations moving.
Experience in e-commerce customer service and virtual assistance, with hands-on experience in Shopify, product listing, order support, inventory tracking, customer inquiries, product research, and administrative tasks.
What I can handle for you:
• Shopify product listing and optimization• Product research and data entry• Order processing and fulfillment support• Inventory tracking and updates• Customer support through email and messaging• Order and product issue resolution• Google Sheets and Excel tracking• Canva content and basic social media support• Short-form video editing using CapCut• General administrative and research tasks
Results and experience:
• Uploaded and optimized 300+ Shopify product listings• Maintained approximately 98% order accuracy• Handled 40+ customer inquiries weekly• Experienced working with international e-commerce clients• Comfortable following SOPs, managing repetitive tasks, and working independently
I am organized, detail-oriented, and focused on getting tasks completed correctly without needing constant supervision.
If you need someone who can step into your daily operations and take work off your plate, I would be happy to discuss how I can help.