Results-driven Customer Service and Administrative Support professional with over 10 years of experience supporting Australian and global clients in remote customer service, back-office operations, order management, and administrative support. Skilled in handling customer inquiries, processing orders, managing documentation, and using CRM and e-commerce platforms such as Zendesk, Shopify, Amazon Seller Central, and Microsoft Office. Known for strong attention to detail, excellent organizational skills, process improvement, and delivering exceptional customer experiences. Dedicated to providing reliable support, maintaining accuracy, and helping businesses operate efficiently.
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