Customer Support Specialist with 4+ years of experience in customer service, telemarketing, and outbound calling, supporting international clients through email, chat, and phone. I help businesses improve customer engagement, qualify leads, and maintain organized communication across all channels. I have hands-on experience in telemarketing and appointment setting, performing outbound calls to verify customer information, confirm subscriptions, and engage prospects professionally. In addition, I’ve provided email-focused customer support for brands such as IPSY/BoxyCharm and Remitly, managing high-volume inboxes, resolving issues efficiently, and ensuring a positive customer experience. I am skilled in Zendesk and CRM tools, lead follow-ups, data accuracy, and maintaining detailed call and email records. Clients appreciate my clear communication, confidence on calls, proactive work style, and ability to work independently with minimal supervision. If you’re looking for a reliable telemarketer, appointment setter, or customer support assistant who can represent your brand professionally and deliver consistent results, I’m ready to contribute.
