Hi! Being a virtual assistant for a Property Management for 1 year and counting gains me a lot of experience and knowledge as a Property Manager and with 3 yrs worth of experience working in the BPO industry I would be a great asset to your team.
QUALIFICATIONS:
Maintenance Coordinator
- Calling customers to remind them to pay their rent and other important building information
- Scheduling the tenant for their availability for the repairs in the apartment/condo/house
- Getting approvals for the invoices that the technicians sent to us
- Making sure that the job of the technicians is done on time
-Creating Work Orders.
-Digitized the workers' Timesheet and uploaded it to the work orders to ensure accuracy.
-Upload receipt of purchase on materials bought for the work order.
-Prep bills on the work order for the Owners.
-Responding to the Owners email inquiry
-Sending out approvals for work orders to owners.
-Calling utilities for owners and tenants (Electric, Gas, and Water)
Customer Service
- Experience with Telco account ATNT
Handle customers plans and offer new plans.
Basic trouble shooting,
Handle Phone and TV/Internet Plans.
- Experience with Travel account Expedia/Travelocity
Handle Hotel and Flight reservation.
Booking and canceling if needed and upsell packages.
-Experience with Healthcare/Insurance.
Receive calls from Doctors and Nurses to discuss coverage of ----------- eck Insurance for claims.
