I am a highly experienced E-commerce Operations Specialist with over 10 years of expertise in retail and omnichannel operations. I have a proven ability to manage end-to-end e-commerce processes across leading online marketplaces such as Lazada, Shopee, Zalora, and Decathlon with high profeciency in managing online stores via Shopify, utilizing inventory and order management platforms like SelluSeller and ERP systems such as Odoo.
Additionally, I am well-versed in product listing optimization, inventory management, banner updates, and customer service through chat and email. Throughout my career, I have demonstrated skills in monthly sales data analysis, performance reporting, and effective coordination with third-party logistics (3PL) partners and warehouse sites. My expertise is delivering smooth, efficient, and customer-focused e-commerce operations across multiple platforms.
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