I am a hardworking Filipino who's looking for a job that suits my skills and ability. I have 5 years of BPO Experience where I was exposed to customer relations to provide excellent customer service. Good Communication skills were my key to performing well in the BPO industry and I have improved other skills that I could possibly use in freelancing or in a virtual assistant JOB. Typing skills, very Keen to detail, and I have the determination to get the job done and work hard while enjoying the work. My recent job was Healthcare Virtual Assistant. My job responsibilities are below
• Securing patient documents fro-----------dical providers or their offices
• Reviewing patient records following a preset guideline
• Retrieving & storing patient documents to and from databases
• Coordinating with medical staff in providers’ offices for any urgent needs regarding document requests
• Coordinating with patients for any immediate needs concerning orders for medical
supplies
• Verifying insurance benefits and eligibility via the providers portal or by calling to ensure claims will
be processed smoothly
• Processing pre-authorization requirements as mandated by the insurance
• Making phone calls to doctor’s offices, insurance companies, and patients as necessary
• Other duties as assigned
