Results-driven professional with 6+ years of experience in team leadership, cold calling, lead generation, and customer support. Former Team Lead managing high-performing appointment-setting teams and ensuring KPI alignment. Skilled Cold Caller and Lead Generation Specialist, engaging quality prospects and coordinating with agents and marketing. Experienced eBay Customer Service Rep, assisting buyers and sellers with orders, refunds, and account concerns for a seamless experience. Ready to bring my expertise, adaptability, and strong work ethic to your business.