I test, validate, and harden support and SaaS systems—functional, regression, and API testing with 6+ years of QA experience across enterprise implementations.
What I bring:
• Years of QA experience, spanning manual and automated testing across web, mobile, eCommerce, and SaaS platforms
• Functional, regression, and API testing—including test case design, defect tracking, and UAT ownership
• Led UAT planning and execution as project owner on enterprise Freshservice/Freshdesk implementations—requirements gathering, stakeholder sign-off, and workflow/SLA validation
• Building out test automation with Playwright (in progress) on top of production QA work in Katalon Studio and Robot Framework
• Process documentation and QA/systems improvement
Tools & Platforms:
Postman • JMeter • Playwright • Jira • ClickUp • Google Sheets • Chrome DevTools • GoHighLevel • ----------- • n8n AI Automation
Verified
