WORK EXPERIENCE:
Teleperformance Davao
Sales and Customer Service Representative December 2014- March 2015
Convergys Davao Billing and Technical Support Representative
March 2015-January 2016
VXI Global Holdings BV Billing and Sales Representative
February 2016-May 2016
Offsourcing Inc. Philippines Customer Service Representative - Email and Chat Support
August 2016-December 2017
Upwsing Real Estate Virtual Assistant/ Appointment Setter
January 2016-November 2017
Charmed Aroma Seasonal Email Customer Service Representative
November 2017- August 2018
Nationwidequicksale Homes LLC
Data Entry, Social Media Marketing and Web Research
December 2017-December 2018
Gerardo Zavala- Realty of Chicago Appointment Setter, Social Media Marketing and Administrative Assistant
April 2018-December 2018
Boldly Modern
Shopify and Amazon Email Customer Service/Administrative Assistant/Social Media Moderation
September 2017-December 2018
SKILLS AND QUALIFICATIONS:Email Management
Creating documents and spreadsheets
Communicating with teams
Sending newsletters or E-flyers
Generating leads and lead scrubbing
Cold calling and Appointment Setting
Telemarketing/Sales Call
Creating Facebook Ads
----------- and Facebook Marketing
Social Media Management/Marketing
E-Commerce Store Management
E-commerce Platform Development/ Management
Communicating consistently via phone, email, and Skype, ensuring reliable ongoing contact throughout the day/week
Social Media Moderation>Email Customer Service using Gorgias, Freshdesk and Zendesk
Live Chat support
Product Listing
Order Fulfillment using Massfulfill, Oberlo and Dropified
Demonstrating proficiency in a wide array of software programs, including social media channels, CRMs, Google Documents, Google Drive, Dropbox, etc.
Balancing multiple tasks within time-sensitive environments while providing top-level organization and interpersonal skills
Verified
