Superstar VA/Administrative Assistant | Customer Service Expert | Ecommerce, Social Media & Graphic Design ExpertHello, my name is Jenni and I'm a Senior Customer service representative and virtual assistant. I can be an asset to your customer-centric company or organization with 8+ years of experience in the BPO Industry.I have worked in hospitality/travel accommodation, grand vacation, and car rental reservations. I had also worked with one of Fortune 500’s organizations as sales support and processing order data entry, helping to accelerate the growth of their leads and revenue.Having my detailed-oriented, hard-working, fast-learner, and versatile professional traits can be a great fit and valuable especially when dealing with customers. I am always willing to learn and will fully familiarize myself with the product or services in order to provide the best customer service solutions. Let me be the ONE to assist in your company's growth and success. I look forward to working with you! :)(Rockstar Virtual Administrative Assistant)I have over 4 years of experience as an Administrative Virtual Assistant in various areas of industry. I have acquired excellent knowledge and skills through the years of my experience.- I have great common sense, attention to detail, and require minimum supervision.- I will always meet your requirements 100%.- I will never let you feel that I am wasting your time or money.- I take initiative.- I am an organized and a fast worker- I always maintain schedules to meet deadlines.These tasks are as follows, but not limited to:- Email management;- Account management;- Product Research and Listing- Project Management- Attention to Detail- Data Entry- Scheduling meetings & appointments;- Managing calendars;- File management;- Database building;- Creating reports;- Liaise between client and other tea-----------mbers;- Customizing digital contracts for clients;- Customizing project proposals;- Online research: designing comprehensive briefs using research strategies;- Varied writing and editing tasks;- General bookkeeping;I have knowledge in many platforms such as Zendesk, Active Campaign, Hootsuite, Basecamp, Quickbooks, Xero, Asana, S-lack, -----------, WordPress, Linkedin, Amazon, Aliexpress, eBay, Hubspot, Trello, Mailchimp, Link whisper and etc...If you are interested in any of these services, Ping me.(Customer Service Specialist)My goal as a freelancer is to provide world-class customer service and a great customer experience, providing outstanding services as a virtual assistant and administrative support with my skills.I can assist you with the following:- Zendesk (Talk and Chat)- Intercom (Chat, inbox, bot, and article)- Slack- WordPress- Amazon- AliExpress- Shopify- Etsy- Asana- Social Media Marketing platform (Facebook and Instagram)- Accounting and Billing- PipeDrive- Klavyio- Trello- Hubstaff- Google Drive- Calendly- MS Teams- Zoom- PandaDoc- SalesforceCreative Design Branding Specialist | Digital Content Product Designer I am a graphic designer, illustrator, and Canva Expert. WHAT I DO:• Social Media Design Post - Instagram, Facebook Ads, Tiktok• Logo and Brand Identity (Logo design, company branding, Business Cards, Stationery, etc)• Advertising (Flyers, Brochures, Banners, Pamphlets, etc)• Web Design• Book and Magazine Cover Design• Infographics• Illustration (Vector arts, and cartooning)• Photo manipulationWhat’s my process for designs?- Focus on creating a design that stands in its purpose and targeted audience.- Choosing relevant and creative ideas to incorporate.- I use a creative concept in designing to boost brand awareness and revenue.I finished Pre-Press operations, adobe suite training at Philippine Graphics and Print to enhance my graphic design skills. I also finished a 6-month vocational course in 3D Animation with an NC III certificate with TESDA.Software: Adobe - Photoshop (PSD), Illustrator (AI), Indesign (INDD), Lightroom Classic (LR), After Effects (AE), Premiere Pro, and DimensionAutodesk - 3D Maya.
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