Hello! My name is Maricar Funa Sulat, and I am a dedicated Customer Support and Administrative Support Specialist with over 6 years of professional experience in customer service, chat support, financial account management, and back-office operations.
I have worked with international customers in the telecommunications, insurance, and financial services industries, where I developed strong communication, problem-solving, and multitasking skills. I am experienced in assisting customers through chat, email, and phone support while maintaining professionalism and high service quality.
I am passionate about helping businesses provide excellent customer experiences while ensuring tasks are completed efficiently and accurately.
What I Can Help You With
Customer Service Support
Chat and Email Support
Administrative and Back-Office Tasks
Data Entry and Documentation
Billing and Payment Resolution
Technical Troubleshooting Assistance
Customer Account Management
CRM and Ticket Management
Process Documentation
Calendar and Email Management
Why Work With Me
• 6+ years of professional customer service experience
• Strong communication and problem-solving skills
• Experienced in high-volume customer support environments
• Reliable, organized, and detail-oriented
• Fast learner and adaptable to new tools and systems
I am always eager to learn new skills and contribute to the success of the companies I work with.
I look forward to helping your business grow and providing excellent support to your customers.
Thank you for visiting my profile!
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