Virtual Medical Receptionist | Medical Virtual Assistant | Medical Billing Assistant
Patient Coordinator Virtual Assistant | Virtual Receptionist / Patient Care Coordinator
Hello there, I'm Rosean from the Philippines, a Medical Virtual Assistant with 2+ years of experience supporting healthcare providers and businesses remotely. I help take the pressure off daily operations by handling administrative work, medical billing support, and customer-facing tasks so you can focus on growing your business and taking care of your patients. I've worked in fast-paced healthcare settings where accuracy and follow-through matter. My day-to-day work includes handling payments, fixing billing issues, keeping patient records updated, scheduling appointments, and making sure everything adds up at the end of the day. I'm comfortable supporting high volumes of work while keeping things organized, accurate, and on time.
What I help businesses with:
Medical administrative support
Virtual reception support
Medical billing and coding
CPT and ICD-10 codes
Medical administrative support
EMR/EHR database management
New patient intake coordination
Intake documentation processing
Benefits eligibility review
Patient care coordination
New patient referral coordination
Payment posting
Payment collection and follow-ups
Checking and fixing payment discrepancies
Account reconciliation and payment reconciliation
Updating patient information and demographics
Appointment scheduling
Sending patients reminders to confirm their appointments
Insurance verification
Prior authorization
Claims processing
Claims denial management
Claims accuracy validation
Billing and invoicing support
Revenue cycle management
Chart preparation and record review
Lab labeling and date verification
Clinical documentation review
Beneficiary coordination and follow-ups
Lab results coordination from clinics
Laboratory result retrieval
Clinical documentation summarization
Diagnostic lab data extraction
Patient financial data management
Process documentation & SOP creation
HIPAA-compliant data handling
Customer service (email, phone, SMS, live chat)
Tools I'm proficient at:
IMS EHR, Practice Fussion, Solution Reach, ECW, Office Ally, Dr Chrono, Advance MD, Aetna, Humana, UHC, Cigna, MetLife, Navigate Vision Insurance (Eyemed, Spectera, VSP), Asana, Notion, Trello, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), Dropbox, Time Doctor,
ChatGPT, Grammarly, Google Gemini, Open AI, Canva, CapCut, Adobe Photoshop, Buffer, Meta Business Suite
Invite me for an interview.
I understand you're looking for someone dependable who can keep your daily operations running smoothly
-- that's me. Message me today and let's chat soon.
Credentialing, Medical Knowledge, Medical Virtual Assistant, Medical Services, English Proficiency, Documentation, Healthcare, Organization, Outbound Calls, Customer Service, Email Support, Prior Authorization, Revenue Cycle Management, Social Media Content Creation, Customer Relationship Management, Medical Billing, Communication, Medical Insurance, Electronic Health Record, Outbound Calls, HIPAA Compliance, Medical Insurance, Electronic Health Record
