Hi! I'm Hazel, a reliable and hardworking Virtual Assistant with experience in customer service, logistic dispatching, hotel reservation, appointment setting, and e-commerce support.
I previously worked as a Reservation Specialist with IHG Hotels and Resorts, where I assisted guests with hotel bookings inquiries, and customer support while maintaining high guest satisfaction and booking conversion rates.
I also have experience handling outbound and outbound calls, dispatch coordination, CRM management, scheduling, and administrative support in remote work environments.
I'm known for being dependable, adaptable, detail-oriented, and easy to work with . I always aim to provide quality service and help business stay organized and efficient.
Skills:
Customer Service
Hotel Reservations
Appointment Setting
Logistic Dispatching
Virtual Assistance
CRM Management
Shopify Support
Administrative Support
Tools: Slack | Zoom |Google Workspace | Shopify | Salesforce | Microsoft Offices | Canva | Five9 | ebay | nice | clockify | dropshipman | go daddy | avaya | zoom info | telegram |
I'm always open to learning new skills and growing with great teams.
