A highly organized and detail-oriented Medical Virtual Assistant with two years of dedicated experience in an outpatient mental health clinic setting. I possess a proven track record of efficiently managing appointment scheduling, expertly handling patient inquiries via phone, and ensuring meticulous accuracy in document review.
My responsibilities have also included the crucial task of creating timely and accurate referrals for therapists, contributing to seamless patient care coordination and process authorization request to Carelon. I am adept at providing comprehensive administrative support to ensure smooth clinic operations and positive patient experiences.
