Current Admin VA that shows expertise in updating end to end process of admin work. I can assure you that being passionate on the workload given to me in accurate details with a fast pace to keep up on the timeline provided, is the best asset that I can contribute to the business. I am keen on meeting the KPIs wherein I have to update the customer for assigning claim to a technician, advising the date of service and parts status. I handle white goods across Australia that is within manufacturing warranty or within extended warranty claim. I am also responsible for calculating the charges with or without GST in accordance with the technician quotations.