Hi! I’m Quenette, an experienced Virtual Assistant and Administrative Professional with 9+ years of experience in administration, project coordination, and documentation, plus hands-on experience supporting short-term rental operations.
In my STR experience, I’ve handled guest inquiries, reservations, booking changes, check-ins and check-outs, cleaner coordination, maintenance concerns, vendor communication, refunds, and day-to-day property issues. I’m comfortable communicating with guests and service providers while making sure concerns are followed up and resolved properly.
Before working virtually, I spent years in construction administration and document control, where I coordinated with contractors, consultants, suppliers, and internal teams, managed important documents, tracked deadlines, prepared reports, and handled multiple priorities at the same time.
I’m organized, detail-oriented, proactive, and comfortable working independently. I don’t just wait for instructions—I take ownership of my tasks, communicate when something needs attention, and make sure things are followed through.
I’m looking for a long-term opportunity where I can use my experience, continue learning, and become a reliable part of your team.
