Hi, I’m Jean—a reliable Medical Virtual Assistant with 6+ years of experience supporting healthcare providers, agencies, and patients.
I specialize in patient scheduling, care coordination, and administrative support, helping teams stay organized, reduce workload, and maintain accurate documentation.
In my current role with a home care agency, I manage caregiver scheduling, EVV compliance, care notes/ADLs, and authorization tracking. I also handle patient and staff communication, ensuring smooth daily operations and timely follow-ups.
What I Can Do for You:
• Patient scheduling & calendar management
• High-volume calls, follow-ups, and appointment confirmations
• EMR/CRM management (AxisCare, HHAeXchange, Availity, HelloNote, Virtual Marketing Mastery )
• Insurance verification & prior authorizations
• Documentation & data entry (care notes, reports)
• Email, phone, and chat support
I am detail-oriented, organized, and proactive, with strong experience handling fast-paced healthcare workflows while maintaining professionalism and accuracy.
I’m committed to delivering consistent, high-quality support and helping your operations run smoothly.
Let’s work together!
