Social Media buyer/ Social Editorial Support
-I am trained with Setting up Campaigns, Ads and Adsets.
-I upload Campaign Ads on Facebook, X, Tiktok and Google.
-I monitor campaign Ads and Revenue
-I pause, delete and clone Ads.
-I handle delivery errors, rejected Ads and monitor top ads campaign.
-I set up facebook pages/Ad accounts.
-I warm up Ad accounts.
-I am trained with formatting, uploading images and publishing using Wordpress.
Senior Process Associate
-I am trained with Sales, Move In, Move out, Product swap and Billing. Assisting customers to apply electricity and gas during their move in and assisting customer to disconnect their fuel during move out. Product swap, Collecting payments and pitching sales.
Special Point of Contact (Enterprise Account)
Logistics and Supply Chain.
-Trained in scheduling pickups and dispatching drivers, ensuring efficient coordination of logistics operations.
-Monitored packages from pickup to final delivery, maintaining visibility and accuracy throughout the shipping process.
-Handled shipment documentation, ensuring all required documents were accurate and compliant for both domestic and international shipments.
-Escalated and coordinated with facilities to resolve issues promptly, minimizing delays and ensuring service reliability.
-Experienced in shipping, tracking, and brokerage processes.
-Served as a Special Point of Contact for preferred customers, managing end-to-end logistics and supply chain coordination.
-Processed supply orders, scheduled pickups, and monitored healthcare-critical and enterprise shipments to ensure smooth delivery.
-Proactively identified, escalated, and resolved operational issues to maintain high service standards.
-Regularly worked with systems and data, preparing daily reports using Microsoft Excel and tracking shipment performance.
-Maintained data accuracy and operational consistency across logistics processes.
-Handled inbound and outbound communication with customers and facilities, ensuring clear coordination at every stage of delivery.
-Supported operations by processing supply orders and assisting with payment settlements, helping maintain continuous workflow and prevent disruptions.
-Highly organized and detail-oriented, with strong experience following structured processes to ensure accuracy in orders, freight, shipment documentation, and inventory while meeting deadlines.
Skills:
>• Handling Calls
>• Email Support
>• Data Analysis
>• Excel
>•Google sheets
>• Handling Orders
>• Collection and Sales
>• Making, uploading and monitoring Campaign Ads