I am a motivated and detail-oriented professional with experience in customer support, administrative assistance, and operations coordination. I worked as a Customer Experience Agent in the retail industry, where I handled email, chat, and WhatsApp support, resolving customer inquiries efficiently while maintaining high levels of customer satisfaction.
In addition, I have experience working in the home services industry as a Personal Assistant, supporting daily operations, coordinating with technicians, managing schedules, and ensuring smooth communication between clients and field teams. I am also proficient in CRM management using Housecall Pro, where I handled job tracking, customer records, appointment scheduling, and workflow organization to help improve operational efficiency.
I bring strong organizational skills, adaptability, attention to detail, and a customer-focused mindset to every task. I am confident that my background in customer service, administrative support, technician coordination, and CRM management can help your team deliver excellent results while building strong relationships with customers and stakeholders.
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