Experienced customer service specialist with a dynamic and highly motivated approach, excellent people skills, and a passion for continuous learning. Skilled in order processing, product knowledge, tracking orders, website navigation, account setup, refunds, product downloads, and installations. With over a decade of work experience in the corporate and Business Process Outsourcing industry.
Platforms:
•Agorapulse, Sprout
•Zendesk
•ShipStation
•Laravel
•Quiet
•ChargeDesk
•Gladly
• Shopify
• MS Office (Word, Excel, PowerPoint, Outlook)
• WordPress
• Google Drive, Docs, Sheets, Mail, Forms
• Skype, Viber, Slack, MS Teams
• Canva, Photoscape, Adobe Premiere Pro, Adobe Photoshop
• LinkedIn, Pinterest, Facebook, Instagram, Twitter, and YouTube
I always strive to provide excellent customer service. I go beyond the extra mile and give my best in every task to deliver beyond expectations.
Verified
