Are you looking for a reliable part-time Customer Support Specialist who is an expert in email and chat support and experienced in using CRM tools like Gorgias? I bring a strong background in customer service, clear communication, and organized workflow management to help businesses deliver excellent customer experiences.
What I bring to the table:
| Expert in email and chat support with professional and empathetic communication
| 2years of experience using Gorgias CRM to manage tickets and customer inquiries
| Strong background in e-commerce and handling orders, refunds, and customer concerns
| Experience managing social media messages, reviews, and client communication
| Detail-oriented, reliable, and committed to high customer satisfaction
I am ready to contribute my skills and experience to support your team and ensure smooth daily customer service operations. I look forward to the opportunity to work with your team and help improve customer satisfaction and business growth.