I was able to take in heavy load of calls on a consistent manner while multitasking on number of tools that should be utilize to provide the best customer service. I was able to handle 2 - 3 customer at once while maintaining a good KPIs to the point that my superiors are able to notice it everyday.
I was able to learn everything that is possible to persuade customers to either sell, introduce and being an ambassador to my product in adding leads to the company.
