Virtual Assistant | Customer Service | CRM | Social Media Manager | Admin Support

I’m a reliable and proactive Virtual Assistant with experience in customer service, reservations, sales support, and digital marketing.

I bring 3 years of experience as a Customer Service Representative and 1 year as a Front Desk & Reservation Associate in a hotel, where I handled bookings, guest inquiries, and high-volume communication. I also worked as a Sales & Marketing Secretary, supporting client follow-ups, scheduling, and closing deals.

Here’s how I can help your business:

• Handle inbound/outbound calls, email, and chat support
• Manage bookings, appointments, and calendars
• Update and manage CRM systems (Salesforce, Zendesk, HII CRM)
• Process orders and coordinate with clients and teams
• Create and schedule social media content (Canva, Figma)
• Support admin tasks, reporting, and workflow organization

I am highly organized, detail-oriented, and take initiative. I don’t wait for instructions—I solve problems and make sure tasks are completed from start to finish.

I am available full-time, can work AEST or US hours, and can start immediately.

View my work and experience here:
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