2 years of experience as a Virtual Assistant specializing in ticket fulfillment and ticket pricing.
Purchased and managed ticket inventory across major ticket marketplaces, including Ticketmaster, Live Nation, TickPick, Core, and Telecharge.
Created and maintained purchase orders using Automatiq.
Analyzed market trends and priced tickets strategically for resale using Skybox.
Utilized proxy-enabled browsers such as Jancy and Insomniac to support ticket purchasing operations.
Maintained accurate records and ensured timely fulfillment of ticket orders while maximizing profitability.
Handled inbound and outbound customer calls regarding ticket-related inquiries, order issues, delivery concerns, and event updates, providing timely and effective resolutions while maintaining a high level of customer service.
Technical Asssitant for 4 years - Assisting customers with their internet connection creating orders for installation and repair.