I've been in the industry for five years. I have worked as a customer service representative for a BPO company for one year, during which I handled an international account, and then after that I worked as an appointment setter for a home and auto insurance company. But unfortunately they had to close the account because of the pandemic, which led me to my most recent job as a recruiter VA in Keynote Business Solutions for one year and a half, where I got promoted as part of the management team. I was featured as the company's top VA on our news-----------ter May 2022 edition and I also received a certificate of recognition as the top VA for having consistently good results in my role as a recruiter VA. I called the leads and set them up for a company overview or interview with a hiring manager based in different locations and I was also assigned to remind them of the scheduled interview. They also entrusted their Zoom account to me to run the webinars and I also generate report and send it to the client via email. I also led a team of 20 professionals and trained new hires for the company. I have expertise in taking inbound and outbound calls and possess strong skills in data analysis. I am very much excited to contribute my expertise to new projects and make meaningful impact.