I am a Property Management Specialist with over 4 years of experience supporting US-based firms in maintenance intake, dispatch, and tenant relations. I specialize in managing the full maintenance lifecycle within AppFolio, from initial tenant request to vendor dispatch and work order closure. With a background in Technical Support (Vivint) and Home Warranty Dispatch (Choice Home Warranty), I excel at de-escalating tenant concerns and ensuring high-priority issues are resolved within SLA. My goal is to streamline your operations so you can focus on scaling your portfolio.