I am a BS Air Transportation graduate with hands-on experience in flight operations, dispatch coordination, and real-time flight monitoring within a private general aviation environment.
I completed a training where I handled flight planning, flight tracking, weather analysis (METAR/NOTAM), and coordination with pilots, fuel providers, and ground operations. I have supported aircraft such as King Air 360, Robinson R44/R66, Bell 505, and EC130/H130.
In addition, I have experience working in a U.S., Canadian, and Australian-based customer support environment, handling calls, email, and chat. This helped me develop strong communication skills, attention to detail, and the ability to manage real-time concerns professionally.
I am highly organized, detail-oriented, and comfortable working overnight shifts. I can monitor operations, handle client communication, and maintain accurate records while ensuring smooth coordination between all parties.
I am confident in my ability to quickly adapt to new systems and provide reliable support for both flight operations and customer service.
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