Hello! I'm Jelynne, a Marketing & Administrative Support Professional with a background in customer service, technical support, account management, and marketing operations.
I help businesses stay organized by supporting client communication, social media publishing, newsletter coordination, email marketing, reporting, and administrative tasks. I also use AI-powered tools to improve productivity, streamline workflows, and deliver quality work more efficiently.
Before transitioning into marketing and administrative support, I spent four years in customer service, where I developed strong communication, problem-solving, and relationship-building skills through phone, chat, email, and technical support.
To continuously improve my skills, I actively invest in professional development. I have recently completed LinkedIn Learning courses in SEO Foundations, Writing Emails, and CRM Basics: Unlock Business Growth Through Relationships, and I am currently expanding my knowledge through Project Management Foundations.
Here's how I can support your business:
-Marketing & Administrative Support
-Social Media Publishing (Instagram, LinkedIn & YouTube)
-Newsletter Coordination & Email Marketing
-Community Engagement & Reporting
-Client Communication
-Research & Lead Generation
-Spreadsheet Management & Documentation
-Canva & Content Support
-AI-Assisted Productivity (ChatGPT)
