I am a Customer Support and Technical Support professional with over 3 years of industry exposure in BPO environments, assisting customers across telecom, e-commerce, IT helpdesk, and account-based service roles.
I have extensive experience handling customer inquiries via phone, chat, and email while maintaining professionalism, empathy, and strong problem-solving skills. I am also experienced in troubleshooting technical issues, resolving support tickets, and assisting end users with system and account concerns.
I am highly adaptable, quick to learn new systems, and comfortable working in fast-paced support environments. My goal is to provide efficient resolutions, maintain high customer satisfaction, and become a reliable long-ter-----------mber of a support team.
