Customer Support | Cold Calling | Appointment Setting | Real Estate Support | General Contractor Support
Based in the Philippines | Fluent in English | 5+ Years Experience
Hi! I'm ----------- ----------- -----------, a results-driven remote professional with over 5 years of experience in the BPO industry and virtual assistant roles. I specialize in customer service, appointment setting, and outbound cold calling — helping businesses increase engagement, qualify leads, and boost conversions. My background includes:
Inbound & outbound phone support (US-based campaigns)
CRM management (Salesforce, Zendesk)
Real estate Property Management & nurturing (cold calling, email/text follow-ups)
Federal Contracting Support for a General Contractor company
Chat & email support
Calendar & schedule management
What sets me apart:
Strong communication and rapport-building skills
Coachable and quick to learn new tools & scripts
Dependable with a proven track record of hitting KPIs
Fully equipped home office (fiber internet, backup power, noise-canceling headset)
I’m looking for long-term, full-time opportunities where I can grow with the company and contribute to team success. Let’s connect and see how I can help your business thrive!