An IT Professional with years of valuable experience in IT Service delivery management and infrastructure supporting role. Gained good exposure in end-user support, Manage Services, Service Delivery Management, I----------- & Problem Management, Change Management, IT Project Management, IT Infrastructure support such as Windows and Mac OS, Email Server (MS365), SharePoint, Network Support (VPN) and Cloud Administration such as AWS & Azure. I am highly adaptable, analytical and able to work independently and under pressure. Possess both leadership and team-player experience. Have a great passion in Technology.