Results-driven Claims Specialist with over four years of experience managing end-to-end property and mitigation claims, with a strong focus on roofing-related claims. Experienced in assessing damages, preparing estimates, handling supplements, and reviewing Roofr and EagleView reports to support accurate claim evaluations.
Proficient in industry tools including JobNimbus, Monday CRM, CompanyCam, Xactimate, and Guidewire, enabling efficient claim tracking, documentation, and workflow management. Knowledgeable in roofing terminology and processes, allowing effective coordination with contractors, adjusters, and restoration teams.
Recognized for strong attention to detail, excellent communication skills, and the ability to manage multiple claims in a fast-paced environment while ensuring timely and accurate resolutions. Committed to delivering high-quality customer service and maintaining smooth claim progression from initial inspection to final settlement.
