? Customer Service Professional with 9 years of experience handling customer and
technical service-related task such as providing resolution to complicated technical
problems and ensuring that the quality level of customer service is excellent. Possess
skill on managing customers’ expectation by knowing what they need, gaining they trust
and making an agreement with them by providing the best possible resolution with their
concern in a timely and positive manner
? Technically inclined person because of the various experiences I have in this field. I
gained enough knowledge that makes me easily adapt to technological changes
