> I'm a GENERAL DENTIST in the Philippines, practicing at a shared dental office since 2003.
I also worked as:
> DENTAL VIRTUAL ASSISTANT for Midtown Dentistry (Houston, TX), for almost 8 years. I verified dental benefits and provided complete benefit breakdowns for patients prior to their appointment. I'm familiar with QSI Dental and Denticon. Additionally, I assisted the office staff with patient scheduling whenever necessary, with inbound calls overflow, with outbound calls for post-operative follow up and appointment confirmation, and sending Flash Issue emails to patients to promote dental services.
Two years after I got hired as a verification coordinator, I was promoted to TEAM LEADER of insurance verification specialists as I was told that I'm proactive. Apart from my verification task, I trained each new agent that was added to the team to help our growing dental office. I was responsible for the team's "can-do" attitude to keep going, and to delegate the workload fairly. I also kept a friendly and helpful online environment among my tea-----------mbers.
> DENTAL CONSULTANT for machine learning of an AI dental software being developed by Retrace (San Francisco, CA) for over 2 years.
A few days after I was hired as a dental consultant, I was promoted to be the DENTAL TEAM PROJECT MANAGER of 100 dentists and dental graduates as I was told that I was "reliable, quick to communicate" and "always on top of things". I trained the dental team and supervised them as they worked on the machine learning, using actual samples of periapical x-rays, panoramic, FMX, and CBCT images. I also trained the software engineers for a few months, on all the dental aspects of the app.
> DENTAL CONSULTANT for 2 months for the machine learning of an AI dental software (Barcelona, Spain) using actual colored dental photos.
> DENTAL BILLER for a month, using Open Dental (Pico Rivera, California)
Software Experience:
- Denticon: Dental practice management
- QSI Dental: Dental practice management
- Open Dental: Dental practice management
- 8x8 Virtual Office: Internal and external communication (including e-fax)
- GoTo Connect: Internal and external communication, including e-fax
- Slack: Internal communication and coordination
- Skype: Internal communication and coordination, external communication
- Smiletronix (Labelbox): machine learning
- Retrace app: machine learning
- Dental insurance portals
- Google Workspace: Sheets, Meet, Docs, Slides, etc.
- Flash Issue: promotional material sent by email
Verified
