I have 4+ years experience working in the BPO industry as an Account Executive, Accounts Receivable and Billing Specialist, Technical and Customer Support and acquiring different skills for each role are my leverage to embark new opportunities and work in a remote setup. I specialize in B2B/B2C sales and Account Management where we upsell and use sales cycle process to close deals and provide post sales activities.
I am proficient in handling inbound and outbound calls and I also answer emails and chats from clients regarding complex account inquiries through the use of CRM softwares such as Salesforce, Zendesk, Oracle, JIRA, Five9, etc.
I am looking forward to be part of a vision-focused company where I can showcase my skills and contribute to the company's growth and expansion. I'm passionate and dedicated in delivering great results on a day to day operations which makes me competent and capable with the work that I do.
