I am a detail-oriented Technical Support Specialist and E-commerce Product Lister with experience in troubleshooting IT issues, managing online store operations, and optimizing product listings for higher visibility and sales.
With a background in IT support, I have assisted users with hardware/software troubleshooting, network setup, Office 365 support, and system maintenance. I am comfortable working with Windows environments, performing remote support, and ensuring smooth day-to-day technical operations.
In e-commerce, I have over 1 year of hands-on experience creating SEO-optimized product listings on Shopify, eBay, Poshmark, Depop, and Grailed. My work includes product research, cross-posting, order fulfillment, inventory updates, and editing images for brand consistency. I use tools such as Zik Analytics, Google Sheets, Microsoft Excel, DSers, and other marketplace management software to ensure accurate and efficient product uploads.
Core Skills:
Technical Support & Remote Troubleshooting
Windows OS & Office 365 Administration
Shopify & Multi-platform Product Listing
SEO-Optimized Titles & Descriptions
Product Research & Competitor Analysis
Data Entry & Spreadsheet Management
Image Editing & Content Proofreading
I take pride in delivering accurate, on-time work and maintaining open communication with clients. Whether you need reliable tech support or efficient e-commerce assistance, I’m here to help you run operations smoothly and successfully.
