An operations and quality-minded analyst who specializes in identifying process breakdowns, validating data, challenging assumptions, and improving decision-making through structured analysis.

I am an operations and business analysis professional with experience evaluating processes, identifying operational risks, validating data, and supporting cross-functional teams in resolving complex business issues.

My work focuses on understanding how systems perform, why issues occur, and what information is needed to make informed business decisions. I am particularly interested in process improvement, quality assurance, measurement systems, root cause analysis, and operational effectiveness.

I apply a structured approach to problem-solving by defining the business problem, validating available data, challenging assumptions, analyzing underlying causes, and identifying opportunities for improvement.

My experience includes operational reporting, stakeholder management, customer experience analysis, churn-risk evaluation, process review, data integrity validation, executive communications, and cross-functional coordination.