I have vast experience as a Customer/Technical Support Representative during my time in the BPO industry. I am confident in my English communication skills both written and verbal. I have spent the past 5-6 years as a Customer/Technical Support Representative where I honed my skills in providing excellent customer experience, and eventually got promoted as a Subject Matter Expert before parting ways with my previous company. I recently started my journey as a Virtual Assistant/Customer support and where I am honing my skills in Shopify.