A dedicated Talent Development Expert with 8+ years of experience in Training, Learning and Development and 14 years of overall experience in the BPO Industry handling phone calls for a financial account as an Escalations Manager and Technical Trainer, a Web Conferencing Specialist for a top telecommunications company and a Technical Trainer for a Medical Account. With a certificate for Accelerated Leadership Program and has facilitated/hosted over 40 training classes.
Has significant experience in:
Microsoft Office <8efe80624d780eba0c6493ec45140364>Email Management
Copywriting
Training Material Creation
Training Facilitation
Inside Sales
Inventory Management
Real Estate Virtual Support and many more!
