Experienced Administrative and Virtual Assistant with over six years supporting executives and teams through calendar and email management, billing, travel coordination, and data entry. I have a strong background in customer service across chat, voice, and email, with experience in handling inbound/outbound support and supervising level 1 agents. Skilled in tools like Microsoft Office, Google Workspace, Oracle, Zoho CRM, and Synthesia, I efficiently manage operations in fast-paced, remote environments. I’ve also led onboarding, created training videos, and coordinated with suppliers, contractors, and internal departments. With a Civil Service Professional license and a BA in History, I bring both professionalism and adaptability to every role.
