Results-driven Virtual Assistant and Sales Professional with nearly 5 years of experience in lead generation, appointment setting, customer engagement, sales, and administrative support. I have worked with U.S.-based and Australian-based telecommunications companies, a retail company, and a U.S. home and auto property insurance account, helping businesses generate revenue, build customer relationships, and provide outstanding customer service.
I am experienced in outbound and inbound communication, qualifying leads, appointment scheduling, CRM management, email communication, data entry, and handling customer inquiries. I am a fast learner who adapts quickly to new tools and processes and enjoys working in a goal-oriented environment.
I take pride in being dependable, detail-oriented, and committed to delivering high-quality work. Whether it's generating leads, managing customer relationships, or supporting business operations, I always strive to exceed expectations and contribute to my client's success.
Core Skills
Lead Generation
Appointment Setting<8efe80624d780eba0c6493ec45140364>Email Outreach
Sales & Upselling
Customer Relationship Management (CRM)
Virtual Assistance
Customer Service
Cold Calling & Outbound Prospecting
Data Entry & Web Research
Google Workspace & Microsoft Office
Time Management
Excellent Written & Verbal English Communication
