I have over 5 years of working experience in the BPO industry. During this time, I have developed strong communication skills through handling calls (inbound and outbound), emails, resolving technical difficulties, utilizing CRM tools, and effectively selling products and services. I worked with large US companies such as Capital One Bank, AT&T, Sprint, and T-Mobile. If you need someone experienced, independent, thorough, and can start immediately -- HIRE ME.