I handled deposit and withdrawal operations within the payment section of an online gaming company. My responsibilities included processing and monitoring player deposits and withdrawals, verifying transactions for accuracy and compliance, coordinating with payment gateways and e-wallet providers, resolving failed or delayed transactions, and addressing player inquiries related to payments. I also ensured adherence to internal policies and anti-fraud measures, maintained accurate transaction records, and escalated any discrepancies or high-risk transactions for further review to ensure smooth and secure financial operations.
