Experienced Technical Support Specialist, Bilingual Customer Service Representative (English & Spanish), and AutoCAD Engineer with a strong background in troubleshooting, remote assistance, and IT solutions. Passionate about delivering seamless customer experiences and solving complex technical issues efficiently.? 5+ years of experience in customer support & IT troubleshooting.
Skilled in Windows, Mac, Linux, and Zendesk ticketing
Knowledgeable in AutoCAD drafting, C++, JavaScript, HTML/CSS
Strong communication, problem-solving, and multitasking skills
Whether it's resolving technical issues, providing top-notch customer support, or drafting precise AutoCAD designs, I bring a solution-driven mindset to every task. Looking for exciting opportunities in Technical Support, IT, CAD Drafting, or Customer Service roles. Let’s connect and make great things happen!
