Dedicated and versatile IT professional with over 10 years of experience in the IT industry, specializing in system administration, network support, and end-user technical assistance in system administration, network support, and end-user technical assistance. Skilled in managing Windows and Linux-based infrastructures, Active Directory, Microsoft Azure, and ERP systems including SAP B1 and QuickBooks. Proven track record in troubleshooting, infrastructure planning, server maintenance, and IT documentation. Highly adaptable with strong customer service and problem-solving skills.CORE SKILLS & TECHNICAL EXPERTISE
Operating Systems: Windows Server, CentOS 7, Linux (Samba Server)Networking & Security: VPN, Unifi Network, Untangle Firewall, Microsoft AzureCloud Technologies: AWS EC2, S3, ALB, IAMVirtualization & Infrastructure: VMware, vSphere, ETAP, Backup & RestoreEnterprise Software: SAP B1, QuickBooks, Sage 50, Office 365 Admin, SharePointTools & Applications: MS Office, Adobe Photoshop, Video Editing ToolsERP & Admin Tools: Active Directory, Azure AD, MFA, BitdefenderTroubleshooting: Hardware/Software, CAD (AutoDesk, ZWCAD), Cloud StorageCloud & Domain Administration: GoDaddy ----------- DNS/domain management
